Car Park Accident: Who Is At Fault and What to Do Next

Car park accidents are a common headache for drivers across the UK. Whether you’re navigating the tight lanes of a supermarket car park, squeezing into a spot at a busy shopping centre, or trying to exit a private lot, accidents can happen in an instant. When they do, the first questions that often come to mind are, “Who is at fault?” and “What should I do now?”

In this guide, we’ll walk you through the steps to take after a car park accident, explain how to determine fault, and offer practical advice on getting the help you need. Whether you’re dealing with a minor scratch or something more serious, knowing how to handle the situation can make all the difference.


Who Is At Fault in a Car Park Accident?

Determining who is at fault in a car park accident isn’t always straightforward. Unlike main roads, car parks have unique layouts and traffic flows, which can make it tricky to establish liability. However, there are some general rules that can help clarify responsibility.

1. Rear-End Collisions

  • General Rule: If you rear-end another vehicle, you’re usually at fault. Drivers are expected to maintain a safe distance to avoid such incidents.
  • Exception: If the vehicle in front suddenly reverses into you, the reversing driver may be held responsible.

2. Parking Bay Collisions

  • Shared Responsibility: When two cars are backing out of parking spaces and collide, both drivers might share the blame. It’s essential for both to check their surroundings before moving.
  • Stationary Vehicle: If your parked car is hit by a moving vehicle, the driver of the moving vehicle is typically at fault.

3. Turning and Crossing Incidents

  • Turning Vehicles: If a vehicle strikes another while turning, the turning driver is generally at fault for not ensuring the way was clear.
  • Crossing Traffic: Drivers who cross traffic lanes within a car park must yield to vehicles already in motion. Failure to do so often results in them being held liable.

4. Ignoring Signs and Road Markings

  • Give Way Signs: Ignoring give way signs or road markings in a car park is a clear indicator of fault. Drivers must adhere to these signs to avoid accidents.
  • Right of Way: Vehicles already moving in a lane usually have the right of way over those exiting parking bays or turning into the lane.

What to Do After a Car Park Accident

If you’re involved in a car park accident, acting quickly and correctly can make a significant difference in resolving the situation smoothly. Here are the steps you should take:

1. Gather Evidence

  • Take Photos: Snap clear pictures of the damage to all vehicles involved, the layout of the car park, and any relevant road signs or markings.
  • Speak to Witnesses: If there are witnesses, get their contact details and ask them for a brief account of what they saw.
  • Request CCTV Footage: If the car park has CCTV, ask the operator for footage. You may need to submit a formal Subject Access Request (SAR), including details like the date, time, and location of the accident.

2. Report the Accident to Your Insurer

  • Act Quickly: Contact your insurance company as soon as possible after the accident. Provide them with all the evidence you’ve collected, including photos, witness statements, and any CCTV footage. Check your policy as you may be required to report any vehicle accident regardless of if it was your fault or not. Contact ACC if you wish to claim directly against the negligent drivers insurance company.
  • Third-Party Claims: If the other driver is at fault, your insurer will likely pursue a claim against their insurance to cover the costs of repairs and any other related expenses.

3. Consider Legal Advice

  • When Liability Is Disputed: If there’s disagreement over who is at fault or if the other driver is uninsured, legal advice can be invaluable. It helps protect your rights and ensures a fair outcome.
  • Small Claims Court: If you can’t reach an agreement, you might need to take the matter to the Small Claims Court for resolution.

How Accident Courtesy Car Can Help

After a non-fault car park accident, you need reliable support to get back on the road without added stress. This is where Accident Courtesy Car steps in. Here’s how we can assist you:

1. Post-Accident Courtesy Cars

  • Stay Mobile: We provide you with a like-for-like courtesy car after a non-fault accident, so you don’t have to put your life on hold while your vehicle is being repaired.
  • Hassle-Free Service: We take care of everything, from delivering the courtesy car to picking it up once your car is fixed, allowing you to focus on what matters.

2. Comprehensive Vehicle Claim Services

  • Expert Management: Our team handles the entire claims process, from negotiating with the at-fault party’s insurance to coordinating vehicle repairs. We ensure your claim is processed efficiently and with minimal hassle.
  • No Cost to You: Our services are provided at no cost. We recover our expenses from the at-fault party’s insurer, so you don’t have to worry about any hidden fees.

FAQs: Car Park Accidents and Help

Here are some common questions drivers have after a car park accident:

Who Is At Fault in a Car Park Accident?

  • Determining fault depends on the situation. Generally, the driver who ignores traffic rules, road markings, or fails to check their surroundings is at fault.

What Should I Do After a Car Park Accident?

  • Collect evidence, report the incident to your insurer, and consider seeking legal advice if necessary. Quick action helps ensure your claim is successful.

Can I Get a Courtesy Car After a Non-Fault Accident?

  • Yes, if the accident wasn’t your fault, Accident Courtesy Car can provide you with a courtesy car to keep you on the road while your vehicle is being repaired.

Conclusion

Dealing with a car park accident can be stressful, but understanding who is at fault and knowing what steps to take can make the process much smoother. By following the guidelines in this article and seeking help from Accident Courtesy Car, you can ensure that your claim is handled professionally, and you stay mobile while your car is being repaired.

If you’ve been involved in a non-fault car park accident, don’t hesitate to contact Accident Courtesy Car. We’re here to provide the support you need, from arranging a courtesy car to managing your claim, so you can get back on the road without unnecessary stress.


Additional Resources

For more information and advice on dealing with car park accidents, you may find these sites helpful:

  • Citizens Advice: Offers guidance on your rights and what to do after a car park accident.
  • Which?: Provides advice on consumer rights and navigating car accident claims.
  • GOV.UK: Official UK government guidance on reporting accidents and legal requirements.