Motorbike Accident Claim

Motorbike Claims

ACC are a leading motorbike vehicle claims service providing a cost-free alternative to claiming with your motorbike insurer. Our service enables riders to claim directly from the negligent parties insurance company. As a result, riders experience a cost-free service with no excess to pay, claiming directly can also protect your claims history. We provide full vehicle claim services and provide a ‘like for like’ courtesy motorbike (or car) during the vehicle claim process. We act upon your instruction, not an insurers, this ensures that you receive your full claim entitlements as we look after your best interest throughout the motorbike claim processes.

Motorbike Claims Process

Motorbike accident claims are processed directly against the negligent parties insurer. In the event a motorbike accident was not your fault, claiming directly from the fault parties insurers offers a cost-free efficient vehicle claim solution. 

Accident liability is assessed within 40 minutes of your claim being reported. Liability is established through the assessment of the accident circumstances, accident location, supporting evidence, witnesses statements. Upon liability confirmation are suitability check is completed and appropriate services are offered to you directly. We provide full incident support services, including vehicle recovery or we can provide an immediate ‘like for like’ courtesy motorbike (or car) to get you back on the road.

Your motorbikes damage is assessed by an independent vehicle engineer and a detailed vehicle report is produced for your approval. The report details the motorbikes repair or write off status, and includes a full assessment and valuation of repair cost or pre-accident value. The report is sent for your approval whereupon we will either authorise repairs to a repair garage of your choice or claim back your agreed write off value. You are also entitled to claim any loss you may have incurred as a direct result of the accident. During the claim process and until settlement we ensure you keep the courtesy vehicle keeping you on the road and able to continue with your daily life.

Courtesy Motorbikes

Courtesy motorbikes are provided at no cost to you or your insurer should the accident not be your fault. We provide a like for like motorbike, moped or a car if a rider is injured as a result of the accident. The courtesy motorbike is of the same size, type and power as your motorbike. You are given a choice of courtesy bike to ensure it meets your requirement.

The cost of the courtesy motorbike is claimed directly from the at-fault parties insurer in line with ABI standards and GTA protocol. Riders involved in a non-fault road traffic accident involving another correctly insured negligent party, are entitled to receive a like for like vehicle (or car) during the claim process and until the vehicle claim is settled. The negligent parties insurer is responsible to cover the cost of the courtesy vehicle throughout this period. The claim is made through your right to claim under Tort law, as the cost of a temporary replacement motorbike is a recoverable expense.

Motorbike Claim Without Using Your Insurance

Because ACC offers a no-cost direct claim route you do not have to claim via your motorbike insurance policy in the event of a non-fault accident. If the accident was not your fault you are entitled to claim directly from the negligent parties insurance company. We provide a full vehicle claim service and provide a courtesy motorbike or car for use throughout the vehicle claim process. All costs are recovered directly from the at-fault parties insurer in line with ABI standards and GTA protocol. If you do not wish to claim with your motorbike insurance company you are entitled to claim directly from the negligent parties insurer at no cost.

What Can I Claim For After A Motorbike

If the motorbike accident was not your fault you are entitled to claim for any loss you may have incurred as a direct result of the accident. Loss claims are processed through the use of Tort law which entitles a rider to claim all their accident-related losses and expenses at no cost directly from the negligent parties insurance company. 

Typical Claims made after motorbike accidents include:

• Vehicle damage / Write off value
• Property damage
• Personal effects (clothing, phones, etc)
• Medical treatment & costs
• Vehicle recovery / Site clearance
• Accident service costs
• Loss of earnings

Will The Motorbike Claim Effect My Insurance

If the accident was not your fault you have the option to claim directly against the negligent parties insurance company. By claiming directly no claim is processes or made against your motorbike insurance policy, therefore the claim should not affect your policy. A letter confirming accident liability status can be obtained from the negligent parties insurance company which can assist with any issues you may encounter with your insurer. Because each insurer offers differing policies with various conditions attached, riders should always consult the insurance policy to clarify the responsibilities to report accidents. 

How To Report A Motorbike Accident

If you wish to claim directly from the at-fault parties insurance company ACC are ready to help. We provide a one-call service for motorbike claims and courtesy motorbike provision. Alternatively, if you plan to claim with your motorbike insurer we can offer a courtesy vehicle only service. Our courtesy motorbike service ensures you remain on the road with the right courtesy vehicle until your non-fault vehicle claim is settled.

To report a non-fault motorbike accident you will need to provide: Accident Circumstances, Accident location, Accident time and date, Details of all parties involved including vehicle registration numbers, police detail (if applicable) Witness details. You will also need to provide any available supporting evidence. This will enable the vehicle claims service to progress your vehicle claim

What To Do After A Motorbike Accident

Firstly ensure all parties are safe and contact the relevant services should anyone be injured or at risk.

Once the accident location is safe and everyone confirmed ok, riders will need to obtain the following details:

• Details of all parties involved including vehicle details
• Take witness details
• Police details
• Note the accident location
• Note the date and time of the accident
• Take pictures of the accident location and vehicles locations
• Take pictures of the damage sustained to each vehicle