Month: July 2021

Temporary Replacement Vehicles

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Replacement Vehicles After Accidents

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Accident Courtesy Car provides and post-accident temporary replacement vehicle service to get drivers back on the road after an accident. UK drivers involved in non fault car accidents are entitled to the use of a temporary replacement vehicle after an accident. the replacement vehicle entitlement includes all vehicle types, from cars, motorbikes, vans and commercial vehicles. Drivers remain entitled to keep the replacement vehicle until their vehicle claim is settled. Same day accident replacement vehicles are available throughout the UK.

Replacement Vehicle Via Credit Hire

Temporary vehicles are provided to drivers through the use of credit hire services. The temporary credit hire vehicle is paid for by the at-fault parties insurance company in accordance with ABI (Association of British insurers) standard replacement vehicle protocols. As a result replacement vehicles are available at no cost to any UK driver or their insurance company.

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Need A Temporary Replacement Vehicle After An Accident?

If you need a temporary replacement vehicle after an accident ACC can help you today. We offer a no-cost alternative to claiming with your insurance company to obtain a ‘like for like’ temporary replacement courtesy car after an accident. The benefit of claiming a replacement vehicle is an independent service are you have no policy excess to pay. You may protect your claims history and you are assured to receive a suitable replacement vehicle until your vehicle claim is settled or the vehicle is fully repaired. Accident replacement vehicles are available today.

“We offer a no cost alternative to claiming with your insurance company”

ACC provide a seamless service, from receiving your vehicle request we carry out suitability checks to confirm the service is appropriate. Once this is confirmed we endeavour to provide a same day service.

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Courtesy Replacement Vehicle Delivered To You

The temporary replacement vehicle is delivered directly to your home address, place of work or a vehicle accident repair centre. Vehicles are delivered fully insured and remain with you until your vehicle claim is settled.

Post Accident Replacement Vehicles

Post-accident replacement vehicles are available at no cost should you not have been responsible for the accident. Replacement vehicles are available through credit hire and courtesy hire car services. They are paid for by the at-fault driver’s insurance company as part of the loss claim resulting from the accident. Your entitlement to a replacement vehicle after an accident is affected by your age or insurance type.

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Types Of Replacement Vehicles After Accidents

There are many services available to assist drivers with temporary car replacement after an accident. The key to accessing these services is based upon the accident circumstances and who was responsible for causing the accident. Establishing liability at an early stage will clarify which replacement car service is appropriate. ‘Non fault’ accident courtesy car services are very different to ‘at fault’ services, for example. A non fault accident replacement vehicle service is provided at no cost. This is due to the non fault party being able to claim the replacement vehicle cost directly from the at-fault insurer. In contrast to this, a driver considered at fault for the accident has no opportunity to claim this expense. therefore the at-fault party has limited options.

“A non fault accident replacement vehicle service is provided at no cost to you”

There are many services available to assist drivers with temporary car replacement after an accident. The key to accessing these services is based upon the accident circumstances and who was responsible for causing the accident. Establishing liability at an early stage will clarify which replacement car service is appropriate. ‘Non fault’ accident courtesy car services are very different to ‘at fault’ services, for example. A non fault accident courtesy car service is provided at no cost to the driver. This is due to the non fault party being able to claim the replacement vehicle cost directly from the at-fault insurer. In contrast to this, a driver considered ‘at fault for the accident, has no opportunity to claim this expense. therefore the at-fault party has limited options. Accident replacement vehicles from ACC are available.


Courtesy Replacement Cars For An At Fault Accident

The driver considered to be at fault has limited options to obtain a temporary replacement car after an accident. As the negligent party in the accident claiming the expense is not an option, therefore they generally have 2 options:

Option 1. Request a courtesy car via their car insurance company.

Option 2. Temporary courtesy vehicle via a vehicle accident repair centre. Repair centres may provide a basic replacement car during the repair period.


Courtesy Replacement Car For Non Fault Accident

Driver involved in non-fault car accidents has multiple available options to obtain a replacement car after a non-fault car accident. Here are the most common services available at no cost to UK drivers involved in a non-fault car accident

Option 1. Credit Hire Service. A credit hire company specialise in providing replacement vehicles to drivers involved in non fault car accidents. The vehicle is available throughout the vehicle damage claim process to claim settlement. Credit hire companies claim the cost of the vehicle front the negligent parties insurance company. Most credit hires hire companies that operate in accordance with ABI standards and GTA protocols. This ensure standards are followed correctly and assists the cost recovery to the replacement vehicle charges.

Option 2. Car Insurance Provide A Temporary Vehicle. Many insurers offer access to a courtesy car provided via their recommended vehicle repair centre. These vehicles are usually small standard vehicles and not offered on a like for like basis. The vehicle is only available during the repair process, this means should your vehicle be considered a write off the courtesy car must be returned regardless of your claim status. Obviously, this is a problem if you have not settled the claim, drivers often find they’re left without transport. Should this happen please contact ACC, we can provide you with a like for like replacement vehicle until your claim is settled.

Option 3. Insurance companies have agreements with car hire companies to provide credit hire services to customers involved in non fault car accidents. Whilst this can be a great solution, not all car hire companies to understand credit hire and struggle to offer an appropriate service. The most common issue encountered is a delay in providing a vehicle, with many taking days to arrange a vehicle. Other problems are found in fleet availability. However, as a consumer you have the right to appoint any car hire/credit hire service that can meet your requirement, so do not accept delays or unsuitable replacement vehicles. It’s your entitlement to receive a like for like vehicle after the accident and until your vehicle is repair or write off is value is paid out. Contact ACC should you experience any of these issues.

Option 4. Non Fault Accident Courtesy Car Companies. Companies like ACC provide a no-cost alternative to claiming with an insurance company. You can expect to receive a like for like courtesy hire car and have the option to process your full vehicle claim. The service is provided at no cost to you or your insurance company. You have no excess to pay and it can protect your claims history are no claim is made via your insurance. The costs are recovered directly from the at-fault insurance company at the standard ABI rate.


Insurance Replacement Car After Accident

Insurance companies provide temporary replacement cars after accidents, from credit hire cars to courtesy cars, insurers can assist in providing a car during the claim process. However what if your vehicle is written off? Not all insurance companies will provide a replacement vehicle in the event of a write-off. Without a before the event guaranteed courtesy car policy having been purchased insurers offer limited assistance. But did you know that if the car accident was not your fault you are entitled by law to receive a replacement vehicle until the negligent parties insurance company have settled your claim.

“what if your vehicle is written off?”

After an accident replacement vehicles are required due to write-offs. In relation to written off vehicles, the negligent parties insurance company must settle your vehicle claim and pay out the current market value of your vehicle. The objective is to claim an accurate vehicle value that will enable you to purchase a replacement vehicle after the accident of the same age, condition and standard as your original vehicle. Ensuring write off values are accurate is essential to avoid a financial loss when purchasing a replacement vehicle after an accident. The key is to carry out a little research before accepting any vehicle settlement offers. Consult vehicle sales websites and search for vehicles comparable to your vehicle. It’s important to look for a combination of private ads and retail ads to gain an accurate value you expect to pay to replace your vehicle. If you claim with ACC we arrange an independent vehicle engineer to carry out a vehicle inspection to produce a detailed and accurate vehicle valuation. This protects our customer’s interests and ensures they can replace their vehicle after an accident without sustaining a financial loss.

Replacement Cars – Motorbikes – Vans – Commercial Vehicles

Drivers have the right to obtain a replacement vehicle after a non fault accident. This entitlement is open to all UK drivers of all vehicle types, from replacement motorbikes to prestige cars or commercial vans. Should a driver find their vehicle is off the road as a result of an accident that was not their fault, the driver can claim for a like for like vehicle until their vehicle claim is settled.

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Home » Archives for July 2021

Claim Without Using Or Effecting Your Car Insurance

Claim without using your car insurance

Car Accident? Claim Without Using Or Affecting Your Car Insurance

If you wish to claim for repairs (or write off cost) to your vehicle after a non-fault car accident you do not have to use your insurance to do so. If the accident was not your fault you can claim for the full accident repair costs (or write off value), plus the use of a courtesy hire car, directly from the at-fault driver’s insurance company. By claiming for the accident repair (or write off value) directly you will not have to pay any vehicle excess or claim upon your vehicle policy.

Why Claiming For A Car Accident Directly Is The Best Option

After a non-fault car accident drivers often claim via their car insurance company without considering the consequences. Drivers are often unaware of their alternative options, and of the benefits of using an independent vehicle claim service.

Non Fault Car Accident Claims – Be Aware

We are regularly asked the question “will my insurance go up if I claim for a non-fault accident” or “will a non-fault accident affect my insurance?”

Unfortunately, all too often the answer is yes, yet it need not be. 

Taking the right steps and making the right choices can entirely avoid any negatives repercussions from a non-fault car accident. Discover how to protect your insurance and claim with no cost to you.

 

Car Accident Damage Claims

When your car is damaged in a non-fault accident, calling your insurance company and instructing them to claim may seen the simple and obvious solution. However, in doing so many drivers later find they have been penalised for a non-fault claim without realising it. This is because when you claim via your car insurance, the insurer will often increase your renewal premium as a result of the claim registered in your claims history. Some 70% of UK insurers increase premiums in these situations. So even though the car accident was not your fault, the claim history change often triggers a direct increase to the renal premium. This practice seems unreasonable and is an all too common occurrence, however, it can be entirely avoided.

Complete Accident Repairs At The Right Garage

In addition to the possible increased insurance costs, drivers can also find their vehicle is going be repaired at the insurance companies favoured car accident repair centre, not yours. Whilst this may be good for the insurance company, it’s not necessarily good for you as the vehicle owner. This is because cars often need to be repaired by manufacturer-approved repair centres, or specialist repair centres for your vehicle type. This can be extremely important for multiple reasons, ranging from simple repair quality standards to the preservation of vehicle manufacturer warranties. This is of especial importance for newer vehicles. There must also be consideration of the vehicles future value as an accident repaired car, this is highlighted with prestige and performance vehicles.

Leased Or Financed Cars

Other problematic situations occur when a vehicle is leased or was purchase through financing. In these instances, the car accident repairs must be carried out to a set standard usually specified within the vehicles funding agreement conditions. In these circumstances, it is extremely common for vehicle leasing-financing companies to stipulate that all vehicle accident repairs must be carried out by a manufacturer-approved, or an appropriate specialist, accident repair centre. By unwittingly not doing so, the owner becomes liable to correct the work at a later date at their expense.

The Solution

Thankfully you can avoid all of these issues by simple claiming directly, it’s your entitlement as the non-fault party in the accident to recover all losses incurred as a direct result of the negligent party. Therefore in the event of a non-fault car accident, the losses claims are presented directly from the at-fault driver’s insurance company. This is done through the use of English ‘Tort Law’.

Car Accident Claim Using Tort Law

A tort, in common law, is a civil wrong that causes a claimant to suffer loss or harm, resulting in legal liability for the person who commits the tortious act. In the event of a non-fault car accident, the resulting claims can be made due to the negligence of the fault driver. The non fault driver can claim for vehicle damage, all resulting financial losses, use of a courtesy hire car of the same standard to that of your vehicle, and many other heads of claim. At ACC, we can process your vehicle damage claim, arrange your repair at a garage of your choice and provide a courtesy hire car throughout.

Claim Directly From The Fault Driver With ACC

At ACC, we claim directly from the at-fault driver’s insurance company in line with your consumer rights under English Tort Law, and our claims are processed ABI standards. As a result, you have no policy excess to pay as you are not using your insurance. And your claims history is not affected as the claim is made directly to the at-fault insurer. Because ACC only acts upon your instruction and in your best interest, you get to stipulate the vehicle repair centre, and we offer further assurance by arranging independent vehicle inspections to ensure your vehicle is repaired to the correct standard. You also receive a ‘like for like’ courtesy car during the vehicle claim process. Our service is provided at no cost to you or your insurance company. If you have been involved in a non-fault car accident contact our team today.

Details Required To Claim Off The At-Fault Drivers Insurance Company

You will require the following details to enable a direct claim to be made against the at-fault insurance company:

  • Vehicle Owners Name 
  • Vehicle Registration Number
  • Vehicle Insurance Details 
  • The Accident Circumstances 
  • Statement Of Liability

ACC can obtain most details required from the registration number of the at-fault vehicle. With our simple one call service, we can process your vehicle claim directly to the at-fault insurer and provide a courtesy car until your vehicle claim is settled.

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